Probability and Statistics; Product Tolerances, Tolerance Analysis and Allocation.
Measures of central Tendency and Dispersion, Process Capability, Economics of Quality Control, Dimensions of Quality, Statistical Process Control, Control Charts for Variables and Attributes, Kaizen, Taguchi Techniques, Total Quality Management Principal, Benchmarking, Quality Function Deployment, House of Quality, Six Sigma, Acceptance Sampling, Total Productive Maintenance, Product Reliability, Reliability Testing, Reliability Evaluation, System Reliability Assessment, Quality Circles, ISO9000, Quality Awards. |
Text/Reference Books:
- Besterfiled D.H., Total Quality Management, Pearson Education.
- Evans J.R., and Lidsay W.M., The Management and Control of Quality, Thomson Learning.
- Feigenbaum A.V., Total Quality Management, McGraw Hill.
- Oakland J.S., Total Quality Management, Butterworth – Heinemann Ltd., Oxford.
- Montgomery D.C., Statistical Quality Control, Wiley Pulication.
- Bedi K., Quality management, Oxford Publication.
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